+593 2 393 2130

Terms of Use

These terms were last updated July 22, 2023.

Enterprise Holdings, Inc., through its independent regional subsidiaries (collectively, “Enterprise Holdings”) and the network of independent franchisees and fulfillment partners that operate the Enterprise Rent-A-Car, National Car Rental, Alamo Rent A Car brands , provides global reservation management and rental services. This site is for an authorized franchisee. For Enterprise Holdings’ global data sharing and booking practices, please see the Global Privacy Policy.

Introduction

Automotores y Annexes S.A. provides this website www.enterprise.ec for the benefit of its affiliates and its franchises operating the Enterprise system Rent A Car (“Enterprise” or “We”). ENAERENTACAR S.A. is a corporation incorporated in Ecuador. Our registered address is at Av. Orellana E2-02 and 10 de Agosto, Quito-Ecuador. You can contact us by mail, email at carlos.teran@ehiglobal.ec or call (593-2) 397-2800.

This site is provided for your use, subject to these Terms of Use and all applicable laws and regulations. Please read these Terms of Use carefully. By accessing and/or using the Site, you fully and unconditionally accept and agree to be bound by these Terms of Use. If you do not agree with them, do not visit or use the Site. Enterprise reserves the right to revise these Terms of Use, so please check periodically for changes. Your continued use of the Site following the posting of any changes to these Terms of Use constitutes your acceptance of those changes. Updates will be evidenced by a most recent update date at the top of this page.

Use of the site

Enterprise maintains the Site for your personal, non-commercial use. Your use of the Site for any other purpose is permitted only with the prior express written consent of Enterprise. Without limiting the foregoing, you may not: (1) use the Site in any commercial manner, including by distributing, transmitting, or publishing the Site or any of its contents; (2) interfere with others’ use of the Site; (3) impair the operation of the Site or interfere with or disrupt servers or networks connected to it; (4) interfere with Enterprise’s intellectual property rights; (5) frame or otherwise share the Site or any of its contents; (6) deep link to any part of the Site; or (7) use the Site for any unlawful purpose. We reserve the right, in our sole discretion, to terminate or restrict your use of the Site, without notice, for any reason or no reason, and without liability to you or any third party. In such case, we may inform your Internet service provider of your activities and take appropriate legal action.

Site modifications

We reserve the right, in our sole discretion, to modify, suspend or discontinue any part of the Site at any time, without notice or liability to you or any third party. We also reserve the right, in our sole discretion, to impose limits on certain features and services.

Privacy Policy

Enterprise takes your privacy seriously. Any information submitted or collected through the Site is subject to our Privacy Policy</a >, the terms of which are incorporated into these Terms of Use.

Links to other sites

The Site may include links to third party websites. Enterprise does not control and is not responsible for the content or privacy policies of any linked site, and the inclusion of any link on the Site does not imply its endorsement.

Reservations and transactions

All reservation requests made through the Site are subject to acceptance by Enterprise, which is at our sole discretion. Unless you select a prepaid option, you or Enterprise may cancel any reservation, whether or not the reservation has been confirmed, for any reason or no reason, in its sole discretion and without liability to the other. Click here to view Pay Now terms and conditions. Rental agreements between Enterprise and users of the website are entered into exclusively at the branches of Enterprise and its affiliates and their respective franchisees and are not entered into through this site.

Electronic communications

You agree that any notice, agreement, disclosure or other communication that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Intellectual property

All text, graphics, sound, downloads, software and other copyrighted material (collectively, the “Content”), the selection, compilation, arrangement and presentation of all materials, and the general design of the Site and all These intellectual property rights (e.g., trademark and copyright, database rights) are owned by Vanguard Trademark Holdings USA, LLC (“Vanguard”), an affiliate of Enterprise. All rights reserved. You may print one copy of the Content on your computer only for your personal, non-commercial, home use, provided that you do not remove any copyright, trademark or other proprietary notices from the Content. Any other use of the Content is strictly prohibited unless you have our prior written permission.

The Site may also contain content that is the property of third parties, including our advertisers. You may use such third-party content only as expressly authorized by the applicable owner. All requests for permission to reprint or make any other use of the Content should be directed to Vanguard Intellectual Property Manager, Copyright Reprint Permission, 600 Corporate Park Drive, St. Louis, Missouri 63105 or. Enterprise does not warrant that your use of materials displayed on or linked to the Site will not infringe the rights of third parties.

Copyright Infringement Claims

If you believe that materials posted on the Site infringe your intellectual property rights, please contact Vanguard at Intellectual Property Manager, Intellectual Property Questions, 600 Corporate Park Drive, St. Louis, Missouri 63105 or. Include: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other proprietary interest; (2) a description of the copyrighted work or other protected material that you claim has been infringed; (3) a description of where the material is located on the Site; (4) your address, telephone number, and email address; (5) your statement that you have a good faith belief that the disputed use is not authorized by the copyright or other interest owner, its agent, or the law; and (6) your representation that the information in your notice is accurate and that you are the owner of the copyright or other interest or that you are authorized to act on the owner’s behalf.

Intellectual property

ENTERPRISE, the “e” logo, WWW.ENTERPRISE.COM, ENTERPRISE.COM, WE’LL PICK YOU UP, ARMS, ECARS, MONTH OR MORE, CORPORATE CLASS, EVERYDAY SALE are included in the family of trademarks and service marks property of Vanguard (this is not a complete list of Vanguard trademarks and service marks). Trademarks and service marks designated with the “®” symbol are registered in the U.S. Patent and Trademark Office and in numerous foreign countries. Other trademarks and service marks owned by Vanguard may be designated by the symbols “SM” or “TM.” Our trademarks and service marks may not be used in connection with any product or service without our prior written permission. All other brands, trademarks and names not owned by Vanguard that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to or endorsed by Enterprise.

Enterprise or its affiliated companies have been issued patents and have several patent applications pending, both in the U.S. and abroad, covering various aspects of this Site, and users are cautioned to copy, adopt, use or otherwise apply. other techniques, menu operations or others. Functional aspects or features that do so may give rise to liability for patent infringement.

Use of the information presented

You agree that Enterprise is free to use any comments, information or ideas contained in any communication you may send to us, without compensation, acknowledgment or payment, for any purpose including, but not limited to, development, manufacturing and marketing. products and services and the creation, modification or improvement of the Site or other products or services.

No warranty

While we use our best efforts to maintain the accuracy and reliability of the Site, we do not guarantee or represent that it will always function or be error-free. We assume no responsibility or liability for errors or omissions on the Site or for problems with its operation. Your access and use of the Site is at your own risk. Without limiting the foregoing, THE SITE, ITS CONTENT AND ANY PRODUCTS OR SERVICES OFFERED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties, so the above may not apply to you.

Limitation of liability

IN NO EVENT SHALL ENTERPRISE, ITS RELATED COMPANIES, AND EACH DIRECTOR, OFFICER, EMPLOYEE AND AGENTS OF SUCH COMPANIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OUT OF OR IN CONNECTION WITH YOUR ACCESS, IDENTIFICATION OR ABILITIES USE THE SITE, ANY INFORMATION PROVIDED BY THE SITE, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE. Some jurisdictions do not allow the exclusion of certain damages, so the above may not apply to you. If any authority finds any part of this section unenforceable, liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms of Use excludes or limits your legal rights. In particular, nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for breach of any implied warranty that cannot be excluded by law.

Compensation

You agree to indemnify and hold Enterprise and its related companies and each of their respective directors, officers, employees and agents harmless from and against any third-party claim or cause of action, including reasonable attorneys’ fees and costs, arising , directly or indirectly, in whole or in part, from your access or use of the Site or your violation of any law or the rights of any person.

Disputes

These Terms and Conditions are governed by Ecuadorian law. You agree that the courts of Ecuador shall have non-exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms of Use. However, if you are a resident of another country, you may also bring proceedings in your home jurisdiction. Except where prohibited, you agree that all disputes, claims and causes of action arising directly or indirectly from the Site shall be resolved individually.

General​

If any provision of these Terms of Use is held invalid or unenforceable, such provision shall be construed in accordance with applicable law, and the remaining provisions shall apply. Headings are for reference purposes only and in no way define, limit, construe or describe the scope of such section. Our failure to enforce any provision of these Terms of Use does not constitute a waiver of that or any other provision. These Terms of Use set forth the entire agreement between you and Enterprise relating to your use of the Site.

Contact Us

If you have any questions about these Terms of Use, please contact us at +593 999006702